Frequently Asked Questions
Details on packaging, dispatch cutoffs, crypto payments, and delivery guarantees.
Packaging & Privacy
How is packaging made smell-proof and discreet? +
Products are sealed inside two layers of commercial heat-barrier bags, cleaned externally with isopropyl alcohol, and packed inside plain, non-descript cardboard boxes or padded envelopes. There are zero references to weed-market, cannabis, or THC on the outside of the parcel.
What name appears on the sender address? +
A generic return address with no association to cannabis or online dispensaries is used on the shipping label.
UK Delivery & Reship Guarantee
What are the dispatch cutoff times? +
Orders completed and paid before 2:00 PM Monday through Friday ship same-day via Royal Mail Tracked 24. Most deliveries arrive the following business day.
What is your reship policy if a package is delayed or lost? +
If a tracked shipment is not marked delivered within 5 business days, we will provide a free reshipment or a full refund to your crypto address.
Payments & Accepted Methods
What payment methods do you accept? +
We accept two convenient and private payment methods:
- Direct Cryptocurrency (5% Discount): Bitcoin (BTC), Ethereum (ETH), USDT (TRC-20 & ERC-20), USDC (ERC-20), Solana (SOL), and Monero (XMR).
- Buy Crypto Voucher with Credit/Debit Card (+5% Fee): Anonymous prepaid vouchers from giftmecrypto.io or cryptovoucher.io paid with Visa / Mastercard.
How do I pay using a credit or debit card voucher? +
- Purchase a crypto voucher equivalent to your order from giftmecrypto.io or cryptovoucher.io using your card.
- When you receive the voucher code by email, do not redeem it yourself.
- Select the "Crypto Voucher" payment option on checkout and paste the unredeemed voucher code into the Code field.
- Submit your order for instant processing and dispatch.
How does the 5% crypto discount work? +
An automatic 5% discount is applied to your entire bag total whenever you choose Direct Cryptocurrency at checkout. No coupon or promo code is needed.
How fast is cryptocurrency payment confirmation? +
Solana confirms in under 1 minute; USDT (TRC-20), Ethereum, and USDC confirm within 1–5 minutes; Bitcoin and Monero typically confirm within 10–30 minutes. Once confirmed on-chain, orders placed before 2:00 PM ship same-day.